At Barton Veterinary Centre we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.We will never sell your data and we promise to keep your data safe and secure.
Any details you supply us that are personally identifiable will be held and processed in accordance with General Data Protection Regulation (GDPR).
Barton Veterinary Centre is the trading name of Barton Companion Animal Services LTD Company No. 6538849, The Old Police Station, 4 High St., Barton upon Humber, DN18 5PA.
Any queries relating to your personal data can be addressed to the Data Protection Manager – Peter Buxton BVMS MRCVS. Address any queries to Peter at the above address or to email@example.com
How we collect data within our practice
The majority of data we hold within the practice is supplied by you, the client, when you register with us.
We will also at times gain data from 3rd parties – an example of this would be if you were previously registered with another vet and we gain your consent to retrieve this information.
How we process the data that we hold
The majority of time the data we hold will be processed under the basis of Legitimate under General Data Protection Regulations (GDPR). This would be to communicate with you regarding, for example, appointments, boosters, results or similar. The form of this communication may be by telephone, mail, sms or e-mail. We may use 3rd parties to distribute our communications.
The retention of notes regarding patients is required under Royal College of Veterinary Surgeons (RCVS) regulations. Data generated will also relate to transactions when settling accounts. This information is retained for the use of our accountants and for HMRC. The holding of this data is processed on the basis of Legal under GDPR.
Whilst in the practice you may be asked to sign consent forms. We retain these forms as part of the clinical and/or financial records. These are processed under Legal for GDPR.
At times we will process your data on the basis of Consent. Examples of this would be when we enter your personal data against a microchip number or when we process an insurance claim on your behalf. Or if you have agreed to recieve marketing electronically.
How we retain data
Data is retained for no longer than is necessary. Data which is no longer required will be destroyed. Some data we are legally required to retain under RCVS regulations or against HMRC inspection.
How we collect data on our websites
Cookies - Cookies are small files which are sent to your web browser and stored on your computer's hard drive to 'remember' who you are. The majority of web browsers accept cookies, but you can usually change the browser settings to restrict or block all cookies if you wish. However, please be aware that if you do, some functionality may be lost when you use this website.
Website analytics - Each time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. This is for statistical purposes and includes information such as IP addresses, types of browsers used to access our site, referring sites, most popular pages, path analysis, geographical and demographic information. The information collected is not linked to any personally identifiable information.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit ww.aboutcookies.org or www.allaboutcookies.org
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Under GDPR there are 8 rights of the individual:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- The right not to be subjected to automated decision making
Please visit https://ico.org.uk/for-the-public/ for much more detailed information regarding your rights. Please remember under some bases for processing data you may not have all the rights – for example data processed under Legal.
As a reminder Barton Veterinary Centre’s Data Protection Manager is Peter Buxton BVMS MRCVS – contactable by writing at the practice or at firstname.lastname@example.org
You have the right to make a complaint about data processing – https://ico.org.uk/for-the-public/ for further information about your rights.